Vendor Information

Vendor Information

At Royale Management Services, we value our partnerships with vendors who help us deliver exceptional services to our communities. This page is dedicated to providing comprehensive information, instructions, policies, and guidance for both prospective and existing vendors.

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Vendor Information and Guidance

For Prospective Vendors

1. Becoming a Registered Vendor

To become a registered vendor with Royale Management Services, please follow these steps:

Step 1: Application Submission

  • Complete the Vendor Registration Form available here.
  • Provide detailed information about your company, including services/products offered, references, and contact information.

Step 2: Documentation

  • Submit necessary documentation such as business licenses, insurance certificates, W-9 forms, and any relevant certifications.

Step 3: Review and Approval

  • Our vendor management team will review your application and documentation.
  • You may be contacted for additional information or an interview.
  • Once approved, you will receive a confirmation email with your vendor ID and further instructions.

2. Vendor Requirements and Policies

Quality Standards

  • We expect all vendors to adhere to the highest quality standards in their products and services.
  • Regular quality assessments will be conducted to ensure compliance.

Insurance and Licensing

  • All vendors must maintain valid insurance coverage and necessary business licenses.
  • Proof of insurance and licenses must be submitted annually.


  • Vendors must comply with all local, state, and federal regulations.
  • Any changes in compliance status must be reported to us immediately.

Health and Safety Standards

  • Vendors must adhere to all health and safety regulations.
  • Ensure all employees are trained in safety protocols relevant to their job functions.
  • Report any safety incidents immediately to our management team.

Environmental Responsibility

  • Vendors are encouraged to adopt environmentally sustainable practices.
  • Proper disposal of waste and reduction of environmental impact should be prioritized.

Code of Conduct

  • Vendors must conduct business ethically and professionally.
  • Respect and courteous behavior towards our staff, residents, and other vendors are mandatory.
  • Any form of discrimination, harassment, or unethical behavior will not be tolerated.

Confidentiality and Data Protection

  • Vendors must maintain the confidentiality of any sensitive information obtained during their services.
  • Ensure that all data protection laws and regulations are adhered to, protecting the privacy of our clients and residents.

3. Best Practices for Vendors


  • Maintain clear and open communication with our management team.
  • Promptly address any issues or concerns that arise during your service delivery.
  • Provide regular updates on project progress and completion timelines.

Documentation and Record-Keeping

  • Keep detailed records of all transactions, communications, and services provided.
  • Ensure all invoices are accurate and submitted on time.
  • Maintain copies of all required licenses, insurance certificates, and other relevant documents.

Service Delivery

  • Adhere to agreed-upon timelines and schedules.
  • Deliver high-quality services and products consistently.
  • Address any service deficiencies promptly and effectively.

Customer Service

  • Provide excellent customer service to our residents and staff.
  • Address any complaints or issues from residents courteously and professionally.
  • Strive to exceed expectations in all service interactions.

Innovation and Improvement

  • Stay updated with industry trends and best practices.
  • Seek opportunities to improve service delivery and efficiency.
  • Provide suggestions for improvements or innovations to our management team.

Learn about the simple steps to register as a vendor with Royale Management Services through VendorSmart.

Find answers to common queries about the vendor registration process, eligibility requirements, and more.