Concierge Management

Concierge Property Management Services

White-Glove Service for High-End Residential Communities

Luxury-level care, personal attention, and seamless living experiences tailored to premium properties.

At Royale Management Services, our Concierge Property Management service is designed for upscale residential buildings, luxury condominiums, and high-value communities that require elevated standards of service. From 24/7 resident support and vendor coordination to discreet handling of special requests, we deliver hospitality-grade management—fusing property operations with personalized service.

Miami Beach city with high luxury hotels and condos and sandy beachfront.

Our Services

Resident Concierge & Lifestyle Services

We handle day-to-day requests and personalized services to enhance the resident experience.

  • Package handling and secure delivery coordination
  • Guest access registration and visitor greeting
  • Special service scheduling (cleaning, maintenance, etc.)
  • Recommendations and bookings (dining, events, travel)
Front Desk & Lobby Oversight

Our trained personnel manage all entry points, providing security and service with a polished presence.

  • 24/7 desk staffing and surveillance coordination
  • Guest verification and resident check-in systems
  • Lobby cleanliness and presentation management
  • Emergency protocol readiness and building access control
Amenity Management

We oversee luxury amenities to ensure cleanliness, functionality, and enjoyable usage.

  • Pool, gym, and spa oversight
  • Event room reservations and setup
  • Tennis court, lounge, and media room coordination
  • Rules enforcement and guest policy management
Maintenance Coordination with Discretion

We provide rapid response and quiet execution for maintenance and repairs.

  • Private maintenance scheduling at resident convenience
  • Quality vendor access and oversight
  • Preventative maintenance for common areas
  • Reporting and coordination for high-end appliance or system issues
Move-In/Move-Out & Guest Services

From arrivals to goodbyes, we make transitions smooth and professional.

  • White-glove move-in/move-out support
  • Elevator reservation and vendor access
  • Orientation for new residents and guest passes
  • Temporary accommodation assistance if needed
Owner & Absentee Management

We protect and maintain unoccupied units with precision and discretion.

  • Routine property checks and reports
  • Mail handling and package storage
  • Cleaning, airing, and utilities management
  • Pre-arrival prep for returning residents or guests
Miami condo

Why Choose Us?

Experience and Expertise

We serve high-end towers, boutique condos, and waterfront properties with the sophistication they demand.

Discreet & Polished Staff

Our team is trained in high-end hospitality service and resident privacy protection.

Seamless Integration with HOA & Security

We coordinate closely with building management, boards, and security teams to deliver cohesive support.

Customizable Concierge Packages

Our services scale to match your building’s amenities, lifestyle, and resident preferences.

Resident-Focused Technology

Online platforms for service requests, amenity reservations, and notifications enhance convenience.

Always-On Availability

From midnight emergencies to last-minute reservations, our concierge services are always accessible.

Frequently Asked Questions

What types of properties benefit from concierge services?

Luxury condos, boutique residential towers, and gated communities with premium amenities typically benefit most.

Can we tailor services for our building?

Yes. Our concierge program is fully customizable—from staffing hours to service menus.

Is this offered with or without full property management?

It can be standalone or combined with full property management for a seamless resident experience.

Do you manage valet, doormen, or front desk staff?

Yes. We provide staffing solutions or manage existing personnel with detailed training and supervision.

How do residents submit requests?

Via a dedicated app, email, or front desk—depending on the preferred setup for your property.

Do you handle VIP or absentee owners?

Absolutely. We offer absentee owner packages including home care, reporting, and arrival prep.